Shipping Policies

At Evita Beauty, our goal is to provide you with a seamless shopping experience. We strive to deliver your orders quickly and efficiently, no matter where you are located. The following Shipping Policy applies to all orders placed through our website, https://evitabeauty.com/.

  1. Shipping Destinations:

We ship to addresses within the United States and numerous international locations. Please refer to our list of available countries during checkout.

  1. Shipping Costs:
  • For orders within the United States, we offer free standard shipping on orders over $50.
  • For international orders, shipping costs are calculated at checkout based on the destination and weight of your package.
  1. Shipping Methods and Delivery Times:
  • Standard Shipping (within the United States): 3-7 business days
  • Expedited Shipping (within the United States): 1-3 business days
  • International Shipping: 7-21 business days, depending on the destination

Please note that these delivery times are estimates and can vary based on carrier delays, customs processing, or other unforeseen circumstances.

  1. Order Processing:

Orders are processed and shipped within 1-2 business days after receiving payment. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

  1. Customs and Import Duties:

For international orders, you may be subject to import duties and taxes, which are levied by your country’s customs authorities. These charges are the buyer’s responsibility. We recommend contacting your local customs office for more information on these charges.

 

Return Policy

Your satisfaction is our top priority at EvitaBeauty. If you are not completely satisfied with your purchase, please review our Return Policy below:

  1. Return Eligibility:

We accept returns for most products within 30 days of the delivery date, provided that the items are unused, unopened, and in their original packaging.

  1. Non-Returnable Items:

Due to hygiene and safety concerns, we cannot accept returns on opened or used products, personalized items, or gift cards.

  1. Return Process:

To initiate a return, please contact our customer support team via email or phone, providing your order number and the reason for the return. We will provide you with a Return Authorization Number (RAN) and further instructions on how to proceed.

  1. Shipping Returned Items:

Buyers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

  1. Refunds:

Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

  1. Exchanges and Defective Items:

If you received a defective or damaged product, please contact our customer support team as soon as possible. We will arrange for a replacement or exchange, depending on the availability of the item.

For any further questions regarding our Shipping and Return Policies, please do not hesitate to contact our customer support team.